I. Shipping

Available items are shipped from our warehouse in one to two business days after we receive your order. If we find that something ordered is not in stock, we will contact you as soon as possible. You will receive your Detail goods via UPS or the US Postal Service depending on what items you order.

Delivery takes about 3-7 working days after your order leaves our warehouse.

We ship orders Monday - Friday. If you place an order on a weekend day or national holiday it will be processed and shipped the next business day.

* We do not ship on holidays.

* A physical address is required for shipping. Please note that a physical address is required for all UPS shipments. UPS will not deliver to a PO box.

* All orders $200.00 or more will be shipped "Signature Required"

If you need an order rushed to you, please contact us! We're able to accommodate most rush orders, as long as we have the item in stock. Additional charges will apply (see chart).

Shipping Chart

•$0-$24.99...........$6.95

•$25-$49.99.........$8.95

•$50-$99.99........$14.95

•$100-$149.99....$18.95

•$150-$199.99....$22.95

•$200 & up...........$31.95

For 2-Day Air within the US, please add $14.95.

For overnight Air within the US, please add $39.95 (pm delivery).

For overnight Air within the US, please add $44.95 (am delivery).

For Canadian orders, add $9.95.

International Shipping... We will try to accommodate International customers.

If you are outside the US or Canada, please email or call us and we will get you a shipping quote.

Note: International customers will be responsible for tariffs and duties from the respective country.

II. Payment Options

Detail accepts the following credit cards: Visa, MasterCard, American Express and Discover. Credit card accounts are billed at the time of shipment. For best service, please include a daytime telephone number in case there are questions pertaining to your order.

*Please be sure the name and address provided in the billing area matches the information as it appears on your credit card statement.

Ordering a product from our online store is quick and easy. After you select an item, you'll be guided through checkout and order confirmation. If you prefer not to order online, you can send us your order by mail, or call us on the phone.

III. Sales Tax

There is no Sales Tax for businesses located in the State of Delaware.

IV. Website Security

Detail uses the most up-to-date methods to ensure every transaction you make is 100% safe and all of your information is confidential. Please see our Privacy Policy for more information.

V. Returns & Exchanges

You can return your purchase of any Detail product, except original artwork. Just a couple things to remember:

* Please enclose a copy of the invoice with instructions on how to handle the return.

* Let us know if you would like a replacement or credit.

* Include a daytime phone number where we can contact you.

Note: We are not responsible if the driver requires a signature and no one is there to sign for the goods, or if a carrier makes several unsuccessful delivery attempts and then returns the package to us. In these cases or if a delivery can’t be made to your shipping location due to an incomplete address and the package is returned, we will need to charge additional shipping fees to resend the order. Although unlikely, if you believe your order is missing while the carrier can provide delivery confirmation, we will be unable to send a replacement and you must take up the issue with the carrier.

VI. Customer Care Contact

Please direct questions regarding your order to our Customer Care Department Monday-Friday 9:00am to 5:00pm EST toll free at 877-MIRADOG.

Return Address:

Detail

54 Baltimore Avenue

Rehoboth Beach, DE 19971

Thank You